User Guide

1. Introduction

1.1. These general terms and conditions (hereinafter referred to as the Terms) define and regulate the legal relations related to the services provided by the Online Supermarket Company (hereinafter referred to as the Company, We) through the website supermarket.am (hereinafter referred to as the Website).

1.2. By accessing the Site, using any of the Site's services or downloading any content, in whole or in part, You, as a user (hereinafter also referred to as User, You, You, Your, Customer) confirm that you have fully read and understood these terms of use. , as well as other terms of service provided by the Company published on the Website, and you unconditionally accept them, as well as the privacy policy, regardless of whether you are a customer of the Services provided by the Company, a registered user of the Website or a direct visitor.

1.3. The company has the right to unilaterally, at any time, make changes to the content of the Website, the "Privacy Policy" and these Terms without prior notice. In the event of a change, the Company will publish the updated terms on the Website, indicating the date of the last change. It is the User's responsibility to visit the Site from time to time and check for changes to the Terms and Privacy Policy. The new conditions will have legal force and will apply to obligations arising after they are posted on the Website. The conditions are defined and interpreted in accordance with RA legislation.

1.4. If you do not agree to these Terms, please stop using the Website. Being on the Site, opening an account, becoming a User and using the Services indicates your unconditional acceptance of these Terms.

2. Services provided by Supermarket.am and the procedure for their provision

2.1. An online supermarket is an electronic shopping option that allows the consumer to find the product he needs, make an online payment and order its delivery to the address he specified. The website, with photos, search capabilities, provides the visitor with complete information needed to make a purchase.

3. Registration

3.1. To make purchases from the online store, you can register on the Website.

3.2. You must be over 18 years old to register at Supermarket.am or place an order in any other way.

3.3. You certify that the information provided during or after registration is accurate and complete.

4. DELIVERY PROCEDURE

4.1: The delivery time varies regularly depending on the number of orders and other conditions. Estimated delivery time may differ from actual delivery time.

5. Order Status and History

5.1. After entering the website, you have the opportunity to follow the history of orders on your personal page and see the date of the order, its status ("Delivered for collection", "Delivery started", "Fully delivered", etc.), as well as the cost of the basket.